Innovative Health Solutions

  • Cart: 0 items
Banner 2

Frequently Asked Questions

Frequently Asked Questions



Q: How do I set up the mat?

A:Lay your mat down on a flat surface. (unless it is a soft mat then it can be folded and bent)
Plug the controller into the mat and then plug the other end into a power outlet.
Press the power button on the controller and set the temperature to your desired heat.
Let the mat preheat for 5-10 minutes
If your mat has the PEMF or Photon Lights turn those features on right before you go on the mat.


Q: What temperature should I use the mat at?
A: We suggesting starting out at 40-50 degrees Celsius and then if you wish to have your mat warmer turn the temperature up to a maximum of 70 degrees Celsius (Note: these are internal mat temperatures and surface temperature is less.

Q: How long should I use the mat for?
A: We suggest to at least use the mat for 15-20 minutes daily. You can use it as much as you like, there is no limit to the amount of time you can use it and it cannot be overused. The effects are cumulative the more often you use it the better.

Q: Can I sleep on the mat?
A: Yes you can, the mats have up to a 12 hours timer so you can leave it on overnight. We suggest setting the temperature much lower than sleeping on the mat so you don’t get too hot.

Q: Can I use the mat on my bed?
A: Yes you can, all the mats can be placed on top of your mattress or under a thin topper. The mats containing the PEMF feature can only be placed on a firm mattress so the PEMF coils do not get bent.

Q: What should the mat be covered with?
A: You can cover the mat with any type of sheet, blanket or towel. This will help keep the mat clean and protect your skin from the direct heat of the stones when the temperature is high.

Q: How do I clean the mat?
A: Wipe it down with a non-toxic cleaner.

Q: Can I use the mat for my pets?
A: Yes, the mat will have the same positive effects on your pets as it will with you. Make sure to put a cover on the mat to keep it clean and do not let your pet chew or scratch the cable, controller or mat. We suggest setting the temperature to a lower heat setting such as 40-50 degrees Celsius.

Q: Where does the Far Infrared Heat ( FIR ) comes from?
A: The Far Infrared Heat is generated when the crystals are heated up. When certain crystals (amethyst, jade & tourmaline) are heated up they generate Far Infrared Heat.

Q: I am very sensitive to EMF’s. How can I use an electrical mat?
A: Our mats are made with EMF shielding material so all unwanted EMFs are blocked when you are laying down on the mat. Certain mats also have PEMF technology which can reverse the damaged caused by EMFs.

Comparing Bio Energy Mats to Other Mats



Q: Is the PEMF (Pulsed Electro Magnetic Field) technology real? How does it compare to more expensive PEMF mats such as the iMRS and Beemer?
A: Yes, the PEMF technology is real. The PEMF technology in our mats is as good or better then what is found in other PEMF mats such as the iMRS or Bemmer. We use the most overall beneficial and optimal type of PEMF as based on hundreds of independent studies.

Q: How to Bio Energy Mats compare to other cheaper stone heating mats found on the internet?
A: Bio Energy Mats are made from better quality materials and have more features, a few of the main ones are below

We use real high quality crystals such as high quality amethyst from Brazil.
Our mats are made with EMF shielding material to block all the unwanted EMFs from the electrical wiring.
We provide a better warranty including a 1 year warranty for the mat itself and a 5 year warranty for the controller.
We have optional PEMF technology and low level laser light therapy in our mats.

General Cautions:



In the rare event that you experience pain and/or discomfort, immediately discontinue use and consult with your physician.

Pregnancy/Breast Feeding – Consult your doctor or health practitioner to see if you should be using a heated mat. If it is ok to use a heated mat we suggest only using it at a lower temperature if you are pregnant or breast feeding.

Implants – Metal pins, rods, artificial joints or any other surgical implants generally reflect infrared waves and thus are not heated by this system. Nevertheless, you should consult your physician prior to using an infrared mat at high temperatures.

Active Bleeding – Avoid using the mat on high mat temperatures as it may increase bleeding in open wounds.

PEMF Cautions:



Pacemakers/Defibrillators – If you have a pacemaker, defibrillator or any type of similar implant do not use the PEMF feature as it may cause interference.

Epilepsy: Safety of PEMF has not been established. Please consult your doctor.